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To access BancaNet, follow these steps:

1. Enter your customer number: you can find it on the left upper corner of your Account Statement or in your Banamex product contracts.
2. Enter your "Access code": 8-digit alphanumerical code. If you do not have one, go to your closest branch.
3. Click "ENTERS".

  • 1. Client number: single and not transferable number assigned by Banamex to identify you. You can find it in your statements or in your Banamex product contracts.
  • 2. Access Password: is an alphanumeric password with 8 digits. If you don't have this, go to your nearest branch.
  • 3. Click on the LOGIN button.

Access code unblocking:

If your access codes for BancaNet, Banamex Móvil, and Audiomático were blocked for failed attempts, you can unblock them on the BancaNet home page.

To do it, you must click "Access code unblocking". Select the medium you wish to unblock. Enter your customer number and dynamic code generated by your Banamex NetKey.

If you request that BancaNet, Audiomático or Banamex Móvil is unblocked, when you access again, you will be requested to change your numerical code for an alphanumerical code.

Learn about BancaNet:

1. Browse our interactive demo and learn step by step about the operations you can perform.
2. Discover through the video the new Banamex Electronic Banking experience.

Anti-intruder tool:

Banamex offers you this tool at no additional cost that protects your computer from unauthorized access and information theft, even when you are not in BancaNet.

To install this tool:
1. Find on this page the section "Tool downloading".
2. When you click the option "INSTALL", a screen will be displayed with the installation requirements. Click "ACCEPTS". Otherwise, click "Cancel".
3. When you have clicked on the button "ACCEPT", the computer program license program will be displayed, which you must accept if you agree with the terms stated. To continue, click "START DOWNLOAD".
4. If you wish to know more about the tool, click "See more".
If you cancel it, the download is shown on the screen that indicates that you have decided not to install the tool.

Remember:

  • This BancaNet version requires you to have Internet Explorer 7.0 or higher.